A
little bit of history!
I have been involved in training since 1996,
previously working for ICON Office Solutions for 17 years, where I
started as an engineer. Then soon got a reputation as someone who was
good at solving problems and therefore became a trouble-shooter and
finally progressed to National I.T Manager for the UK where I found
my enjoyment in teaching.
However, I decided to take voluntary
redundancy in 1999 when it came up for offer and decided to go
self-employed and find work within teaching.
After a few months of uncertainty I went for
an interview with INPS at a hotel in Russell square central London, and have never looked back since. INPS have
been and are a wonderful company to work with.
This website originally came about because I
was fed up of carrying loads of paperwork around with me to each
site, so I built this site to store my documentation and help guides
that I had written for users.
It was then just easier to tell users to go to this
website and download whatever they wanted, and as technology evolved
documentation soon turned into videos, because as they say “a
picture tells a thousand words”, and each video saves me a lot of
typing. Although practices still need to invest in speakers so that
they can hear me, which indecently if you are one of them do only
cost about £10 these days.
Still to this day you will find that 99% of
material on this website is still totally free to anybody, there are
no annual joining fees, you don't have to be a member of anything,
it's available to everybody. My support hopefully
provides assistance in helping make each day a little easier to
understand computers and the software people may use.
INPS are very much aware of this website and
support material, but ask that I make sure that users know that
this support is provided solely by myself and therefore you should
not ring the INPS helpline regarding anything you obtain from here.
I do work with a few programmers as well,
which is why I can also offer many types of ad-hoc programs to suit
almost every task required. Feel free to ask away as it doesn’t cost
anything to ask!
I’ll either inform you of a way you could do
the task in Vision yourself, or tell you of some other software written by
other companies that may help and failing that write it for you.
We of course are very happy to support everything we produce.
It’s grown so quickly it’s hard to keep up
with changes, so please feel free to email me about anything you may
feel isn’t appropriate or simply doesn’t work anymore on this
website.
Many practices over the years also use
me as an alternative to the INPS helpline support, because of my
vast amount of knowledge in Vision, that I have acquired over all these
years.
My skill set goes beyond user front end
support and reaches directly into backend database extraction as
well. However, please bear in mind that you do actually pay INPS for
support each year, while I don’t get anything and are providing this
assistance for free.
Consequently, if something is going to take a
fair amount of time, I may request you either contact INPS directly or ask if
you would be happy to contribute something for the amount of work
involved in the task at hand, of which we can invoice directly or
accept BACS.
If required we would be very pleased to
provide references from many other practice staff we have worked
with over these years.
Well I think that’s enough history about me now; if
you would like to know anything more about any of our services, please do not hesitate to
contact us.
Kind Regards,
Bradley Sieve
Email: bradley@tailormadeit.co.uk
